- Drive business transformation enabled through technology delivery to support Business and Operations/IT Strategy for Asia
- The role is to coordinate decision making, planning and execution amongst internal/external stakeholders to achieve desired objectives
- Management skills Excellent interpersonal and communications skills (both oral and written) with the ability to clearly communicate complex messages to a variety of audiences Strong decision making and planning skills. Able to make decisions quickly and efficiently Proven competency to effectively interact at all levels across the organization, working to build and maintain successful relationships across all departments Proven consultative, conflict resolution, negotiation and facilitation skills to gain consensus and ensure delivery of initiatives Demonstrated flexibility and be able to work in a time-sensitive environment and meet strict deadlines with sudden and unpredictable changes that may occur
- Technical skills Strong analytical skills, technical and architecture experience, preferably in insurance sector Experience with traditional and Agile methodologies Proven competency in analyzing business requirements for regional/cross-country initiatives Ability to improve processes and procedures; present opportunities for change
- Business skills Strong grasp of new technologies, competitive landscapes, marketplace, and the insurance regulatory environment Experience in L/H business with strong knowledge of products and distribution models (preferably in Asia)
- Lead and 'single point of contact' for transformation program(s) and transformation team(s) for Allianz in Asia
- Drive transformation program(s) to meet business objectives and improvements in key performance indicators that create impact across different business functions
- Partner with regional, group and local teams to rollout new solutions across the value chain
- Program Management and Governance
- Oversee and ensure delivery of programs in time/cost/quality
- Operating entity(OE)/Partner Onboarding: engage OE/Partner stakeholders to define/agree program objectives, as well as setup/run project structures (OE/Region) for implementation
- PMO: setup/run project management framework(s)/processes, planning, monitoring, reporting, administration, as well as issue resolution
- Program Governance: ensure setup/run of appropriate decision making and steering mechanisms
- Solution Steering and Harmonization
- Manage demand and quality of solutioning
- Target Design: ensure target solution(s) design awareness and usage of target design during implementation
- Solution development/screening/approval: develop solution(s) and/or analyze proposed solution(s) prior to implementation, as well as present proposals to appropriate forum(s)
- Solution reusability: identify solutions applicable across multiple OEs and ensure consistent design/solution implementation across all OEs
- Change Management Work collaboratively with the country transformation leads/teams to drive change 'Good practice' sharing: setup community and ensure experience exchange across all OEs Communication: setup communication plan, develop communications and communicate to all stakeholders Stakeholder management: setup/run engagement forums and platform
- Implement Life/Health Uified Sales Platform, Aliianz360
- Drive implementation of comprehensive distribution platform supporting end-to-end sales functionality for agents in key L/H markets in Asia
- Together with local distribution teams ensure requirements/'needs' of agents are identified and embedded in platform
- Define and implement approach to constantly engage agents to 'test and learn' during the development of platform
- Ensure harmonisation of agency platforms and APIs and reusability over time across all agency platforms
- Determine the potential customer impact and service requirements generated by each initiative in the project
- Ensure target solution(s) impact improvements in sales performance KPIs and overall business results
- Define approach and roadmap to achieve harmonization/simplification of agency platforms across OEs in Asia
- Work closely with Az Technology, OEs in region, external vendors and Group to implement deliverables required to deploy target platform in OEs
regional transformation lead - Kuala Lumpur, Malaysia - Allianz Malaysia Berhad
Description
What you do
What you bring
What we offer
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.