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- Processing sample requests from customers, check sample stock availability, sample price verification with PL/Sales Manager, sample tracking & reporting for customers.
- Support sales requestors and act as quality gate for software & service order request to Order Evaluation (OE) team.
- Ensure availability and compliance of contracts and other supporting documents before place service order requests to correct regional OE team.
- Export control check (every 6 months per Ship To), check export control status upon new customer application.
- Monitoring/tracking payment from customer account, monitoring/settling of differences by initiating Credit/Debit Notes. Quote handling and coordination.
- PCN notice to customers maintain customer contacts and update customer feedback in PCN Tool PCN/PTN/IN coordination and request PCN supporting doc/info (QTR, CIPs).
- Respond on product information request including standardization.
- PPAP handling and coordination.
- Cooperate with other Sales Segment's Sales Operations, and enhance sales operational effectiveness.
- Respond, update and/or follow up on MS Dynamic cases to closure.
- Only for fresh graduate with bachelor's degree and above majoring in any principle of study.
- Minimum of CGPA of 3.0 and above.
- Not more than 1 year working experience.
- Structured and accurate working behavior.
- Excellent team player with sense of flexibility and adaptability.
- Diligent with high standard and work quality.
- Good communication & time management skills.
- Experience or knowhow of accurate data entry in systems would be an advantage.
Sales Operations Trainee - Penang, Malaysia - Infineon Technologies (Malaysia) Sdn Bhd
Description
Job Description
In your new role you will:Your Profile
You are best equipped for this task if you have: