Sales Operations Trainee - Penang, Malaysia - Infineon Technologies (Malaysia) Sdn Bhd

    Infineon Technologies (Malaysia) Sdn Bhd
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    Full time
    Description

    Job Description

    In your new role you will:
    • Processing sample requests from customers, check sample stock availability, sample price verification with PL/Sales Manager, sample tracking & reporting for customers.
    • Support sales requestors and act as quality gate for software & service order request to Order Evaluation (OE) team.
    • Ensure availability and compliance of contracts and other supporting documents before place service order requests to correct regional OE team.
    • Export control check (every 6 months per Ship To), check export control status upon new customer application.
    • Monitoring/tracking payment from customer account, monitoring/settling of differences by initiating Credit/Debit Notes. Quote handling and coordination.
    • PCN notice to customers maintain customer contacts and update customer feedback in PCN Tool PCN/PTN/IN coordination and request PCN supporting doc/info (QTR, CIPs).
    • Respond on product information request including standardization.
    • PPAP handling and coordination.
    • Cooperate with other Sales Segment's Sales Operations, and enhance sales operational effectiveness.
    • Respond, update and/or follow up on MS Dynamic cases to closure.

    Your Profile

    You are best equipped for this task if you have:
    • Only for fresh graduate with bachelor's degree and above majoring in any principle of study.
    • Minimum of CGPA of 3.0 and above.
    • Not more than 1 year working experience.
    • Structured and accurate working behavior.
    • Excellent team player with sense of flexibility and adaptability.
    • Diligent with high standard and work quality.
    • Good communication & time management skills.
    • Experience or knowhow of accurate data entry in systems would be an advantage.