No more applications are being accepted for this job
- Facilitate the onboarding process for new fulfillment sellers and conduct periodic program refreshers to enhance seller understanding of the fulfillment module.
- Cultivate relationships with potential sellers through regular meetings and serve as the primary point of contact for fulfillment escalation matters.
- Manage the distribution of flash sale slots for fulfillment sellers to increase the number of fulfilled orders by Shopee Warehouse.
- Evaluate the quality of inbounded products and offer suggestions to sellers as needed.
- Coordinate with sellers and internal teams to facilitate product arrival, stock management, storage reservations, transactions, and payments.
- Ensure completion of seller profiles and product details, including UPC, total shelf life, and purchasing price database maintenance.
- Manage IB booking to align with inbound forecast plans.
- Collaborate with various departments across the organization, such as Finance, Marketing, Supply Chain, and Business Development, to achieve company targets.
- Support campaigns or special requirements related to Warehouse management such as Inbound schedule, physical bundle etc.
- Address seller inquiries related to the scope of FBS.
- Implement action plans to achieve operational improvements and deliver results accordingly.
- Provide recommendations and solutions for enhancing the overall FBS procurement process.
- Collaborate with sellers to fulfill their specific project requirements, such as seasonal product selling and pre-order initiatives, to drive sales.
- Support sellers and the Warehouse team on a daily basis, including data analysis to meet inbound plans.
- Minimum Bachelor's Degree in Business Administration, Supply Chain, Logistics or similar fields. A Master's Degree is a plus.
- 3-5 years of experience as Operations fields or above
- Solid knowledge and understanding of purchasing processes, policy, and systems
- Great communication, negotiation and interpersonal skills
- Strong problem-solver and detail-oriented
- Proficiency in Microsoft Office suite.
- Proficient in both English and Thai
- Ability to analyze data and make data-driven decisions.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of warehouse management systems is a plus.
Fulfillment Operations - Malaysia - Shopee
