Service Sales Engineer - Shah Alam, Malaysia - GEA

    GEA
    GEA Shah Alam, Malaysia

    2 weeks ago

    Default job background
    Full time
    Description

    Responsibilities / Tasks

  • State of Johor after sales ownership service separation based in Johor Bahru (home based).
  • Travel throughout sales territory namely state of Johor & other region of Malaysia
  • Up to 70% travel should be expected and electronics background driven.
  • Search and establish contact with new and existing clients who can benefit from our services, and maintain strong relationships with clients.
  • Prepare and maintain pro-active activity and meeting planning
  • Make technical sales presentations; provide pre-sales technical assistance and product education.
  • Able to articulate technology and product to both business and technical users.
  • Manage and interpret client's requirements, expectations, and convey them accurately to relevant technical teams.
  • Prepare service/spare part and other service related activities scope quotation
  • Formulate tender and contract terms under guidance.
  • Administer & maintain client sales database(s).
  • Prepare sales&service reports.
  • First point of contact for troubleshooting and able to do hands on especially control panel troubleshooting&PLC(fault finding) plus mechanical service (if needed)
  • Meet sales/KPI targets and support service execution activities at customer site
  • Your Profile / Qualifications

  • Degree in Electrical/Electronics Engineering or Mechanical with automation experience or related process technology field
  • Experience in Servicing , engineering, site installation or commissioning would be an advantage
  • Experiences in high speed separator process application in palm oil refinery process or food industry would be added advantage
  • A record of successful sales or relevant experiences with minimum 3-5 years in similar industry.
  • Service sales experience with rotating equipment and hands on experience will be added advantage
  • Good oral, written and presentation skills in the English language are essential.
  • Good computer skills with a sound knowledge of the following software packages, Microsoft Office Products (Excel, Access, Word, PowerPoint).
  • Independent, highly motivated, sales driven and open-minded.
  • A team player with strong interpersonal skills.
  • Able to communicate/deal professionally with both internal and external clients.
  • Strong sense of sales and customer centricity
  • Assertive
  • Organized, has an analytical mind and able to eliminate sales obstacles through creative and adaptive approaches.
  • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding client base.