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- Check and analyse incoming files, requests and queries.
- Validate shipment data and maintain/rectify the record.
- Liaise with internal and external contacts to request and follow-up account number or other relevant information to support correct, timely and complete billing.
- Reconcile billing data to ensure accurate and complete invoicing.
- Maintain and prepare data for transfer to produce accurate billing invoices/credits.
- Direct point of internal and external contacts for specific subjects and processes.
- Provide specific output as required.
- Diploma/Degree Holder or equivalent by experience.
- 0-2 years in similar position.
- Willing to work from 6AM -3PM / 11AM- 8PM / 12 PM- 9PM.
- Flexible to work on weekends and public holidays if required.
- Administrative experience, preferably in a financial environment.
- Analytical skills.
- Good knowledge of billing principles.
- Experience in Microsoft Windows & Excel as an end user.
- Good communication skills in English, both oral and written.
Senior Associate - Malaysia, Selangor - DHL Express (Malaysia) Sdn Bhd
