Quality Analyst - Kuala Lumpur

· Overview · We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. ...

· Qualifications · A. Minimum Education Requirement · Degree in any discipline · B. Minimum Relevant Work Experience · • For Internal - Minimum 1 year of Quality Analyst experience / Being in the TPMY team is desired · • For External - Minimum 1 year of Quality Analyst experie ...

Responsibilities · The Account Safety team takes on a critical role in ensuring platform safety on TikTok's account domains, and user experience. By proactively addressing & reviewing safety concerns and enhancing operational efficiency, the team ensures TikTok's mission of provi ...

Content ops · Quality Analyst (Tagalog Speaking) - Account & Youth Safety - Kuala Lumpur · Location · : · Kuala Lumpur · Employment Type · : · Regular · Job Code · : · A145888 · Responsibilities · The Account Safety team takes on a critical role in ensuring platform safety on Tik ...

Ensure that business requirement analysis and software testing process is implemented so that application releases meet user requirements with reduced errors and inconsistencies. · Participate in testing strategy and processes. Contribute beyond a traditional developer's role by ...

Monitors and evaluates inbound and outbound calls. Participates in calibration sessions to ensure scoring consistency. · Monitors, evaluates and/or audits a sampling of inbound and/or outbound calls. · Reports results of evaluations to appropriate Business stakeholders. · ...

Responsibilities · The Account Safety team takes on a critical role in ensuring platform safety on TikTok's account domains, and user experience. By proactively addressing & reviewing safety concerns and enhancing operational efficiency, the team ensures TikTok's mission of provi ...

Join our dedicated team as a Customer Service Quality Assurance Analyst where you will be instrumental in ensuring the highest standards of our non-voice customer support. · ...

· Company Description · Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditiona ...

Noventiq is a premier global provider of cutting-edge digital transformation and cybersecurity solutions. We are looking for a Data Quality Analyst to analyze and assess the accuracy of Sales and Finance data. · ...

About Us: Noventiq (Noventiq Holdings PLC) is a premier global provider of cutting-edge digital transformation and cybersecurity solutions, headquartered in London. We empower businesses to thrive in the digital age, connecting them with top-tier IT vendors and delivering our own ...

AirAsia MOVE seeks a Software Quality Analyst II to ensure quality and reliability of web and mobile applications. The role involves designing test cases, maintaining automation scripts, and collaborating with cross-functional teams in an agile environment. · Lead quality assuran ...

Join a globally recognized organization celebrated with multiple Great Place to Work awards. At Noventiq your ideas matter. · We foster an environment where innovation thrives and collaboration is a cornerstone. · Ready to Make an Impact? · ...

The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. · ...

A quality analyst II ensures the quality and reliability of web and mobile applications at AirAsia MOVE. They design test cases, execute testing activities, log issues, collaborate with cross-functional teams in an agile environment. · Lead quality assurance efforts for assigned ...

The Quality Assurance - Data Collection is a management role responsible for overseeing the team of Data Collectors, ensuring that quality and output of data collection meets the requirements of the client. · Maintain a standard of understanding of how to collect data that aligns ...

We are looking for a Data Quality Analyst to analyze and assess the accuracy of Sales and Finance data and reports. · Review complex or ambiguous transactions... · ...

Key Responsibilities: · Perform User Acceptance Testing (UAT): Validate product features and enhancements against business and operational requirements. · Ensure Timely Closure of Testing: Manage and complete the testing process within the defined timelines. Report any delays or ...

Standardize and maintain the internal QA monitoring system for the client services team. · ...

· About Infosys: · Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we exp ...