Assistant Manager/Executive, Housekeeping - Kuala Lumpur
2 days ago
Job description
About the Role
Ascott Star KLCC is seeking a dedicated and detail-oriented professional to join our team as a Housekeeping Assistant Manager / Executive. Based in the heart of Kuala Lumpur City Centre, this full-time role is central to ensuring the highest standards of cleanliness, comfort, and guest satisfaction within our property.
What You'll Be Doing
- Overseeing daily housekeeping operations to maintain exceptional service and hygiene standards
- Supervising and guiding housekeeping staff to ensure productivity and efficiency
- Inspecting guest rooms, public areas, and back-of-house to uphold quality and safety standards
- Coordinating with other departments to support seamless guest experiences
- Managing housekeeping inventories, supplies, and cost control measures
- Assisting in training and development of team members to enhance service delivery
- Handling guest requests, feedback, and resolving issues promptly and professionally
- Supporting the implementation of sustainability and eco-friendly housekeeping practices
What We're Looking For
- Diploma/Degree in Hospitality Management or related field (preferred)
- Experience in housekeeping operations or supervisory roles (3–5 years for Assistant Manager; fewer for Executive level)
- Strong leadership, organizational, and people management skills
- Keen eye for detail and commitment to high service standards
- Excellent communication and interpersonal skills
- Ability to work under pressure and adapt in a fast-paced environment
- Proactive, responsible, and hands-on personality with a guest-first mindset
What We Offer
At Ascott Star KLCC, we believe in creating an environment where our people can grow and thrive. You'll enjoy competitive remuneration, professional development opportunities, staff recognition initiatives, and a supportive workplace culture that values teamwork, service excellence, and wellbeing.
Job Type: Full-time
Pay: RM3, RM4,500.00 per month
Benefits:
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Experience:
- Supervising: 2 years (Preferred)
Work Location: In person
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