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- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to perform business support or technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.
- Has advanced and specialized expertise within a range of analytical or operational processes.
- Completes assignments and facilitates the work of others.
- May coordinate assignments beyond work area.
- Proposes improvements to processes and methods.
- Acts as a lead, coordinating the work of others, but is not a supervisor.
- Works autonomously within established procedures.
- Has developed skills in a range of processes, procedures, and systems.
- Acts as a technical expert in some areas.
- Understanding of how best teams integrate and work together to achieve company goals.
- Impacts a team, by example, through the quality service and information provided
- Suggests work procedure and practice enhancements to improve efficiency.
- Serves as a team lead.
- May allocate work to team members.
- Provides subject matter guidance to junior team members.
- Provides solutions to atypical problems with little or no precedent.
- Exchanges information and ideas effectively.
- Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.
- Resolves telephone and chat inquiries quickly.
- Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes, and policies.
- Investigates any issues raised by the client's employees related to incorrect payments/incorrect records.
- Provides information to employees and HR on matters pertaining to personnel forms and records.
- Initiates appropriate actions as required by HR or employee.
- Advises on benefit plan options.
- Performs other duties as assigned.
- Complies with all policies and standards.
Cantonese - HR Solutions Services Associate - Subang Jaya, Malaysia - NodeFlair
Description
About our client:
Through their dedicated associates, our client delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for their clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Job Track Description:
General Profile
Functional Knowledge
Business Expertise
Impact
Leadership
Problem Solving
Interpersonal Skills
Responsibility Statements