Service Desk Agent - Kuala Lumpur

The Service Desk Agent Level 1 is the first point of contact for customers seeking technical assistance over the phone email or chat This role is responsible for providing support by diagnosing and resolving technical issues escalating more complex problems to higher-level suppor ...

We are looking for enthusiastic entry-level candidates to join our IT Service Desk team. · Supportive team and mentoring from experienced professionals · Real-world IT experience and exposure to industry tools · Clear career progression and learning opportunities · Competitive en ...

+We are looking for enthusiastic entry-level candidates to join our IT Service Desk team. · ++Act as the first point of contact for users needing technical assistance · Provide basic IT support via phone, email, chat, and ticketing systems. · + · +Candidates with internships/part ...

+We are building a talent community of Japanese Bilingual Service Desk professionals for future opportunities with Fujitsu in the Philippines. · +The Service Desk Agent (SDA) serves as the first point of contact for information technology (IT) support needs, · +Technical troubles ...

Provide first-level IT support as the initial point of contact for users. Open to fresh graduates, non-IT graduates, diploma holders, and candidates with L1 experience. · ...

We are looking for a motivated and customer-focused IT Service Desk Agent to join our team in Kuala Lumpur. · This is an excellent opportunity for fresh graduates or entry-level candidates who are passionate about IT support and customer service. · Full training and guidance will ...

We want to hear from you if you are passionate about playing a key role in the success of a Top-Notch company. · Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, ...

We are looking for a Service Desk Agent to join our team. The successful candidate will be responsible for providing excellent customer service and technical support to our clients. · Technical Capability : Works within a team as an established systems/product specialist to suppo ...

This job is responsible for providing technical assistance and support related to computer systems hardware or software. · ...

This role involves providing first-level IT support as the initial point of contact for users. · Handle IT support via phone, email, chat, and ticketing tools · Perform basic troubleshooting (hardware, software, access issues) · ...

Provide timely and effective resolution to inquiries and requests from the centralized service desk via email and incident management tool. · ...

Provide first-level IT support to users via phone, email and ticketing system. · Troubleshoot issues related to Windows OS Office 365 email VPN and basic network. · ...

Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. · Performing remote troubleshooting through diagnostic techniques and pertinent questions · Determining the best solution based on the issue and details provided by cust ...

The Service Desk Agent is responsible for receiving and responding to inquiries and requests from the centralized service desk via email and incident management tool. · ...

We build new possibilities by connecting people technology and ideas creating a more sustainable world where anyone can advance their dreams. · ...

Provide technical assistance and support for computer systems hardware or software respond to queries run diagnostic programs isolate problems and determine implement solutions. · ...

Deals with management of both routine and non-routine incidents and requests Provision of first-line and second-line support for incidents Takes ownership of listening to and understanding basic customer problems Asking relevant questions to resolve typically known problems withi ...

This role will provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. · ...

Provide second-line support to end users by handling service requests that have been escalated from Level 1. · ...

Receive and respond to inquiries and requests from the centralized service desk via email and the incident management tool. · Troubleshoot technical issues related to the ADP system and sales data processing. · Perform ad-hoc procedures for system maintenance including data clean ...