Job Opportunities Boutique Assistant - Malaysia
17 minutes ago
Job description
Job Mission:
As an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner.
He/she also assists the Sales Associates during a sale.
Key Responsibilities:
Client Welcoming & Waiting Time Management
- Ensures an exceptional client experience at the entrance of the client(s) in the boutique
- Seats client(s) when possible and offer drinks, reading, etc.
- Informs client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s), etc.
Sales Assistance
- Brings and returns pieces for the Sales Associates
- Assists discreetly with various tasks during a sale
- Coordinates between Sales Associates and Stockist / Cashier / Voituriers
- Gift wrapping
- Orders taxis
- Accompanies the client(s) to the door upon departure
- Assists with After Sales duties (bringing pieces, etc.) without handling with payments
Daily Boutique Operations
- Respects all brand and boutique policies and procedures
- Participates to inventories and price labeling
- Participates to the set up and breakdowns at opening and closing of the boutique
- Participates to the implementation of Visual Merchandising guidelines
- Orders boutique facilities (bags, drinks, edition material, office facilities, etc.)
- Ensures that the boutique, windows, counters, etc. are in a perfect condition
Qualifications:
- Significant experience in hospitality or luxury environments
- Possess commercial acumen with good communication skills
- Service and client focused
- Ability to take initiatives, agile and a team player
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