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- Collaborate and lead complex cross-capability projects
- Lead client discussions on project plans and technical implementations to ensure client understands project flow and due dates needed to meet end goals
- Produce top-down and bottom-up scopes, project schedules, resource plans and risk & change management plans, utilizing appropriate tools
- Relate relevant services to the SOW and manage the dependencies and assumptions that may exist across external teams.
- Analyze and develop processes for management of product and technical operations & delivery.
- Management of all incidents and service requests through a centralized Service Desk, ensuring effective ticketing triage, prioritization and categorization
- Participate in new business RFI or RFP requests when necessary
- Contribute to proper training and onboarding processes for new team members
- Demonstrate strong written and oral presentation skills
- Participate in how budget and resources are allocated for the project.
- Maintain project time frames, budget estimates and status reports.
- Setting up projects for success (right team, properly planned, client alignment)
- Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects
- Keeping clients and internal teams moving in the same direction
- Effectively handling risk, escalating when needed and assisting the team in resolution
- Adept at communicating with both technical and non-technical stakeholders
- Contributing to the development of methodologies, standards and best practices to streamline processes and create efficiencies for the Project Management capability and train team members when applicable
- Experiencing something new every day
- A four-year degree
- 5-7 years of Project Management, Marketing or related experience
- Analytical, computer, math and problem-solving skills to be able to use software and to explain the software
- Mastery of mid to large-level projects
- Experience with SDLC and Agile Methodologies
- PMP and/or CSM Certification (is a plus)
- Working knowledge of enterprise tools (JIRA, Confluence, MS Project, Excel, PowerPoint, Slack, Trello)
- Demonstrate grit and extreme ownership
- Exude positivity
- Aren't afraid to share your ideas
- Meet problems head-on and view them as opportunities
- Are self-reliant and motivated
- Communicate fearlessly
- Analytical thinking and problem solving
- Detail-oriented and capable of delivering a high level of accuracy
- Understanding of technology, web & databases
Technical Project Manager - Kuala Lumpur, Malaysia - Publicis Groupe
Description
Job Description
What you'll do - As a Technical Project Manager, you will:
Day-to-day, your role includes:
Qualifications
We're looking for strong, impactful work experience, which typically includes:
You are the right person if you: