STS Operational Governance Specialist - Petaling Jaya

Only for registered members Petaling Jaya, Malaysia

2 weeks ago

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Job summary

The STS Operational Governance Specialist will actively work with SRD Operational Governance Associate Director and Senior Specialists to ensure effective Stakeholder Management through different channels STS Operations Calls, Trainings, Market Deep Dives.

Position will be part of a team of STS SRD Specialists located in one or more of our company's Business Services Centers (BSC) based in Czech Republic, Costa Rica, and Malaysia.

The incumbent is expected to help identify contribute to support process improvement initiatives.

Primary responsibilities for this position include but are not limited to Collaborate with STS SRD professionals providing Operational Governance Globally Drive continuous improvement in the STS SRD Operational Governance Model striving for high-quality service an efficient service delivery Monitor key performance metrics take necessary actions to improve those Regular relevant communication with internal external customers Resolving issues within current process ensure employee supplier satisfaction Helps develop knowledge within the team Regular relevant communication other Source Settle groups Specialists Full alignment collaboration with STS SRD Tier Support Team Support STS Operations calls Globally Help establish maintain training program suitable Markets target right audience detailed data gathering analysis Support Market Deep dives
  • Bachelor's degree accounting Finance Business Administration related fields preferred
  • Minimum years demonstrated work experience General Accounting Finance Shared Services Source Settle area

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