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- Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.
- Provide information regarding the hotel's facilities & services..
- Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.
- Always assist guests in sending luggage, arranging transportation, and providing information.
- Know your role in case of emergency such as bomb threat, flood, fire etc.
- Carry out all professionally reasonable instruction given by your supervisor.
- Report all incidents, accidents and guest complaints in briefing,
- Minimum SPM certification required
- Possesses people skills by approaching challenges / mistakes in a professional and objective manner
- Possesses relevant administrative skills
- Has a confident personality
Concierge(Local Only)-Alila Bangsar Kuala Lumpur - Hyatt Corporation
Description
Concierge(Local Only)-Alila Bangsar Kuala Lumpur
Alila Alila Bangsar Kuala Lumpur MY Kuala LumpurHotel OperationsHourly/Entry Level EmployeeFull-timeReq ID: KUA001471Summary
Qualifications