- Collaborate with process owners and stakeholders to gather and review existing process documentation.
- Create and maintain a centralized repository for process-related documents, ensuring easy access and version control.
- Monitor and track changes to process documentation and maintain an audit trail.
- Develop clear and concise work instructions that outline step-by-step procedures for various processes.
- Collaborate with process owners and subject matter experts to ensure accuracy and completeness of work instructions.
- Review and update work instructions regularly to reflect process changes and improvements.
- Create standardized templates and checklists to support consistent execution of processes.
- Work with process owners and teams to ensure that templates and checklists meet the specific needs of each process.
- Regularly review and update templates and checklists to align with process changes and evolving requirements.
- Allocation and Integration:
- Allocate appropriate documentation, such as work instructions, templates, and checklists, to their corresponding processes.
- Ensure that all process documentation is integrated seamlessly into the organization's knowledge management systems or platforms.
- Facilitate training sessions or workshops to educate stakeholders on how to access and utilize process documentation effectively.
- Ensure that process documentation adheres to industry standards, compliance regulations, and internal policies.
- Collaborate with compliance and quality assurance teams to validate the alignment of documentation with established processes.
- Identify and address any gaps in process documentation to promote consistency and compliance.
- Proactively seek feedback from stakeholders and users to identify opportunities for enhancing process documentation.
- Participate in process improvement initiatives to streamline documentation processes and improve accessibility.
- Stay up-to-date with industry best practices and trends in process documentation management.
- Comprehensive process documentation in place within timeline and meeting the expected quality
- Bachelor's degree in Business Administration, Management, Information Science, or a related field.
- Proven experience (typically 2+ years) in process documentation management or related roles..
- Fluent English
- Working experience as a document control specialist
- Excellent organizational and time management skills to handle multiple documentation tasks effectively.
- Strong attention to detail and the ability to ensure accuracy and consistency in documentation.
- Familiarity with knowledge management systems and document repositories.
- Proficiency in using document editing software (e.g., Microsoft Office Suite).
- Excellent communication skills, both written and verbal, to interact with stakeholders and document complex processes effectively.
- Ability to collaborate with cross-functional teams and manage documentation needs for multiple processes.
- Experience facilitating and moderating process mapping & improvement workshop
- Familiarity with any ERP system preferably Microsoft Dynamics 365
- ERP integration for new ERP system roll out
Stellenbezeichnung Business Process Analyst - Simpang Ampat, Malaysia - VAT
Description
As a Process Documentation Specialist, you will play a crucial role in ensuring that all process-related documentation, including work instructions, templates, and checklists, are accurately and comprehensively documented and aligned with defined processes. Your attention to detail and organizational skills will be essential in maintaining a centralized repository of process documentation and facilitating smooth access for relevant stakeholders. You will collaborate with process owners, subject matter experts, and cross-functional teams to develop, update, and allocate process documentation, supporting the organization's adherence to standardized procedures and best practices.
As a Process Documentation Specialist, you will be the guardian of our organization's process documentation, ensuring that it is comprehensive, up-to-date, and accessible to the relevant stakeholders. Your contributions will play a pivotal role in supporting process adherence, efficiency, and continuous improvement across the organization
Principal Accountabilities:
Process Documentation Management:
Work Instruction Development:
Template and Checklist Creation:
Additional Requirements & Remarks:
Process Compliance and Governance:
Continuous Improvement:
Key Performance Indicator (KPIs)
Minimum Qualification:
Preferred Qualification:
VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified application that contributes to innovation, improves customer orientation and employee satisfaction. One-step in this direction is to ensure that people are recognized and fairly compensated for their contributions to the company. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment in ensuring equal pay for equal work between men and women.