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- To ensure the car park service provided is of a consistently high standard.
- To maintain the car park infrastructure, enforcement, cash collection and cleaning.
- To formulate the standard operating procedures for car park operations.
- To conduct parking demand analysis and identify suitable congestion management strategies for implementation.
- To monitor financial performance against budgeted performance.
- To ensure compliance with relevant acts, laws, rules and regulations, statutory requirements and guidelines issued from time to time by the regulatory bodies and the Group's internal policies and procedures.
- To provide coaching, guidance and feedback to staff to develop a team of competent current and future staff force.
- To stay abreast of industry trends, new products and developments, guidelines, policies, rules and regulations.
- To establish and maintain good relationship with all in-house and external parties including the police force, bomba and other authorities.
- To develop and maintain safety and security strategies as well as policies and procedures to protect the company's properties, tenants and customers.
- To conduct the investigations and liaise with relevant authorities on all matters pertaining to the safety and security.
- To carry out any other duties as and when instructed by the Management from time to time.
- To build and maintain a high-performance culture through leadership by example, effective performance management and mentoring of staff.
- To ensure that you and your team behave in a manner that reflects the Group's vision and core values when dealing with internal and external stakeholders.
- To keep abreast of latest trends involving your specific role as well as the industry that you are involved in.
- To regularly up-skill yourself through daily work experience, self-improvement and structured learning.
- To be fully aware of and be in full compliance with the Group's policies and procedures all times.
- To be fully aware of and be in full compliance with all laws and regulations that affect your job function or the industry you are involved in.
- To exercise reasonable care and caution to ensure that the confidentiality of Company's documents and all material information in relation to the business is not compromised.
- To produce timely and accurate reporting of your business or operational activities to your superior(s).
- To formulate and execute clear strategies to run the business or operations under your care to achieve the objectives set by your superior(s).
- To ensure that you have a clear and accurate understanding of the industry you are operating in, including operational challenges, trends affecting your industry and accurate competitor analysis.
- Guiding Team Success
- Customer Orientation
- Decision Making
- Planning and Organizing
- Authenticity
- Courage
- Driving for Results
assistant manager, car park operations - Selangor, Malaysia - ATRIA PARKING MANAGEMENT SDN BHD
Description
Vacancy
ASSISTANT MANAGER, CAR PARK OPERATIONS & SECURITY
Description
This role will be responsible to manage the car park operations & security teams and ensure the car park and security operations runs smoothly in the shopping mall.Tasks & Responsibilities
1. To setup and manage the daily operations of an in-house car park.Accountabilities
1. To build a strong and competent team by identifying, recruiting, nurturing and retaining suitable talents.4.�To extend assistance and co-operation to all stakeholders in a cohesive and co-operative manner whenever the opportunity or need arises.