Customer Service Manager - Federal Territory of Kuala Lumpur

At Marco group of companies, we're passionate about creating meaningful connections between our products and customers. As a fast-growing distribution centric organization, both physical markets & digital, we blend innovation with purpose to deliver experiences that truly matter. ...

The Compute Service Manager (Governance & Operations Support) is responsible for supporting the Compute Tower through effective governance, vendor coordination, compliance oversight, and operational controls. · ...

We are looking for a Service Management Specialist to support and govern IT service continuity operational resilience and service assurance across enterprise environments. · This role will be responsible for Disaster Recovery Business Continuity Management Incident Problem and Ch ...

· ROLE PURPOSE · The Service Manager is accountable for the successful delivery of service to our customers and the profitability of that service, and for building and sustaining relationships with strategic partners, customers and internal stakeholders (local, regional and glob ...

Strong understanding of ITIL framework and ITSM best practices. · • Experience with ITSM platforms such as ServiceNow, BMC Remedy, or similar. · • Analytical skills for incident and problem resolution. · • Excellent communication and collaboration abilities. · • Ability to manage ...

Become the Service Manager at Wheelcorp Toyota in Kuala Lumpur. · ...

The Compute Service Manager is responsible for supporting the Compute Tower through effective governance, vendor coordination, compliance oversight, and operational controls. · The role ensures that vulnerability management processes are executed in line with organizational polic ...

Join Tata Consultancy Services in Kuala Lumpur as an IT Service Manager. This role involves designing and maintaining ITSM processes for Incident, Problem, Change, and Request Management using tools like ServiceNow. · ...

The Service Manager is accountable for the successful delivery of service to our customers and the profitability of that service, · Direct and coordinate day-to-day functions of the operation and field teams. · Implement operational strategies and processes to enhance efficiency ...

The Compute Service Manager is responsible for supporting the Compute Tower through effective governance,vendor coordination, · compliance oversight,and operational controls.Governance & Operations Support · Vulnerability Management Governance · Vendor & Partner Procurement Manag ...

Service manager in charge of automotive workshop for GWM Great Wall Motors in Jalan Ipoh · Job Type: Full-time · Pay: RM3, RM12,026.33 per month · Benefits: · Cell phone reimbursement · Company car · Parental leave · Professional development · Work Location: In person · ...

Supply Chain Management SCM is responsible for the overall commercial and risk management of the Banks external third-party suppliers. · ...

Join Tata Consultancy Services in Kuala Lumpur to contribute to sustainable development with digital innovation. · ...

Description · PURPOSE: · The Regional Service Transition Manager (RSTM) is part of Fujifilm Business Innovation Business Solution, Global Service Delivery Operations (BS GSDO) workforce. · It is a client facing leadership role that owns design and implementation of Transition & T ...

The Branch Service Portfolio Management is the representative SPM-counterpart on branch level and functions as extended arm for steering implementation & monitoring of SPM activities within the branch.This role will report into Head of Operations Asia under the COO pillar. · ...

We are looking for a Head of Service Management to lead and mentor a high-performing team of Service Managers managing enterprise customers across all segments. · Why does this job exist and why is it critical? · ...

Service Delivery Manager / IT Project Manager · Company Introduction · - Malaysia-based tech company (Software House) with 20 years of experience in Web & Mobile Development. · - Focused on three pillars: · - Digital Experience: Design & development. · - Digital Growth: Sales, br ...

This job involves managing service delivery and SLA management. · Monitor Helpdesk and onsite/proximity support performance to ensure compliance with agreed SLAs and KPIs · Review service metrics, identify gaps, and drive service quality improvements · ...

The Customer Service Manager is to ensure that guests' expectations are met or exceeded by monitoring guest interactions and resolving issues efficiently. · SPM or higher tertiary education. · At least 3-5 years' relevant working experience in contact centre environment. · Excell ...

+We are seeking a results-driven Service Delivery Manager to lead end-to-end delivery of HR projects. · +Lead end-to-end delivery of HR projects, including IT staffing, ITO, and BPO initiatives. · Maintain and deepen client relationships through regular communication. · +Bachelo ...

About The Role · The Technical Service Manager, Customer Services, is responsible for defining, implementing, and continuously improving processes and equipment to ensure consistent, highquality, and costeffective service delivery. This role requires both hands‑on technical capab ...