Learning and Development Specialist - Kuala Lumpur, Malaysia - PTW

    PTW
    PTW Kuala Lumpur, Malaysia

    1 week ago

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    Contract
    Description

    Job purpose

    Learning and Development specialist will focus New Hire Training and Job specific trainings as needed by the operations team. Learn and implement the process flow to ensure building skills, upskilling, and drive performance metrics aligned with PTW organization goals.

    1) Co-ordination: -

  • Manages and coordinates training enrolments.
  • Design prepares and order educational aids and materials as and when required.
  • Acting as the SME within the business for anyone with questions or queries regarding New Hire Training and development plans.
  • Develops and maintains organizational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
  • Gather feedback from trainers and trainees after each educational session.

    • 2) Content Design and Development: -

    Co-ordinate with the Content team to

  • Designs course materials as per training/event requirements.
  • Develops modules and course material based on the designs.
  • Creates and adapt curriculum for a variety of audiences and learning delivery methods.
  • Develops complementary training materials that enhance learning options, including participant and leader guides, manuals, reference cards and certifications.
  • Modifies programs as and when required.
  • Ensures available content meets the process standards.

    • 3) Delivery: -

  • Delivers New Hire Training – GQA / Player Support / LQA.
  • Delivers Refresher Training.
  • Delivers basic and intermediate modules for developmental trainings as assigned by the lead/manager.

    • 4) Evaluation: -

  • During recruitment completes L&D rounds as per the process.
  • Analyse training feedback (L1, L2, L3)and create reports.

    • Requirements

    Education: -

    Learning and Development Specialist needs to have a bachelor's degree preferably. In absence of a Degree needs to hold at least 2 years of work experience as a voice coach or a trainer. Should have relevant certification in training/linguistic/coaching domains

    Experience: -

    Minimum of 1-3 years overall experience with 6 months as a voice coach or trainer.

    Required Skills & Knowledge: -

    1- Advance Level discourse and comprehension – Written and Verbal

    2- Basic Excel skills , vlook up, h lookup and Power point presentation

    3- Classroom management

    4- Coordination

    5- Adult Learning Principle

    6- Experiential learning

    7- Learning objective management

    Benefits

  • Opportunities for promotion
  • Casual ( T-shirts)
  • Medical
  • Regular hours, Mondays - Fridays