RETAIL SUPERVISOR - Malaysia, Kuala Lumpur - Muji Malaysia Sdn Bhd

Description

• Planning to assist effectively and efficiently by achieving the sales target set and meet company's targets and policies in an effective and efficient manner.
• Provide suggestive and constructive idea for increasing revenue.
• To assist in conducting daily briefing on sales achievement / budget, product launch and promotions, etc.
• Guide and ensure team member's daily routine, personal grooming, daily or weekly housekeeping, organize all stock according the designed location and follow up the goods expiry date.
• To ensure the progress of qualifying standards, in term of customer service, healthy working environment and safety at the work place are met.
• Coordinate sales training for juniors and conducting on the job training for them.
• Walk the sales floor regularly, as to ensure smooth work flow, through the completion of the tasks relatively on Weekly action instruction, Store promotion, Stock receive / consolidation and the Display of merchandise etc.
• Ensure that stock receive in correct quantities and promptly reported on any discrepancy and daily replenishment are being carried out.
• Any other duties assigned by the Retail /Store Manager
  
  

• Willing to travel to KL for temporary training purposed before the store open.
• Proven experience as a Retail Supervisor or similar supervisory role in a retail environment.
• Strong leadership abilities with the capacity to motivate and inspire a team.
• Excellent customer service skills and a passion for delivering an exceptional customer experience.
• Solid understanding of retail operations, including sales techniques, inventory management, and visual merchandising.
• Proficient in using point-of-sale (POS) systems and other retail software applications.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment and handle multiple priorities effectively.
• Flexibility to work evenings, weekends, and holidays as required by the business.