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    Manager 3rd Party Handling and Commercial Steering - Malaysia, Selangor - Hapag-Lloyd AG

    Hapag-Lloyd AG
    Hapag-Lloyd AG Malaysia, Selangor

    4 days ago

    Default job background
    Full time Transportation / Logistics
    Description
    Main Objectives

    To provide support to ensure company's business activities of the third party agencies are in accordance with the company's business plan, to achieve the commercial operational and financial targets for HL's business as agreed with the Area management. Run and execute the business in accordance with all applicable laws and regulations, HL's policies and procedures, and relevant best practices.

    Optimize the Sales result, responsible to monitor the performance and steer sales force accordingly. Analyzing the corresponding reports, market behaviors which are part of the basis for the preparation of revenue management, forecasts, budget and marketing activities.

    Function and Duties

    Responsibilities & Tasks:

    • Understand ASE Third Party (3PA) sales activities.
    • Ensure full compliance with all HL's stated requirements.
    • Evaluate opportunities for consolidation between the 3PA's with the objective being to generate higher efficiencies and lower costs for HL.
    • Work closely with 3PA in handling rate agreements, cargo space allocations requests and oversee this process for all ASE 3PA's.
    • Ensuring achievement of 3PA sales target, reporting business activities through sales report.
    • Presenting realistic forecasts, budget planning and 3PA performance to management team.
    • Analyze budgets, determine ways to streamline and improve 3PA business activities.
    • Analyze 3PA current trends and set future business plans.
    • Build and maintain relationships with key operational Vendors, selective VIP Customers and relevant country Authorities and Organizations, to gain valuable insights, promote HL brand for more business support and market intelligence.
    • Prepare regular market updates to management and work out strategies to exploit opportunities.
    • Coordinate tasks on the shipments to meet all 3PA SOP requirements.
    • Collaborate with our international team members and 3PA to ensure efficiency, excellent customer service and creative problem resolution.
    • Coordination on feeder/tender related matters, with regional procurement, QSC Operations and ASE stakeholders. Joining the monthly regional calls
    • Equipment and related matters: joining the fortnightly calls with region and coordination with areas and QSC ED. Liaison with region on the quarterly TCV updates.
    • Local charges and Ancillaries: point of entry for ASE, including coordination of quarterly updates, ad-hoc reviews and performance tracking.
    • Regular review of Transport Additional (TAO/TAD)

    Communications & Working Relationships:

    Internal:

    • Working relationships: ASE 3PA heads, ASE Management, QSC Management, Region Management (where appropriate) relevant HL HQ management

    External:

    • Key customers and suppliers as well all relevant Regulatory Bodies in 3PA countries.

    Qualifications and Technical Job Requirements

    Minimum Qualifications:

    • University Degree, preferably in Supply Chain, Shipping / Logistics and/or Maritime.

    Minimum Experience:

    • Minimum 5 years experiences in a container shipping line or similar international transport related service business and managing 3PA.

    Job-Specific Skills:

    • Very strong shipping knowledge in managing 3PA
    • Good networking capability with business community
    • Excellent and effective communication skills – verbal and written in English
    • Very good analytical and logical skills
    • Negotiation skills

    Competencies:

    • Interpersonal skills
    • Ability to think strategically and to implement HL's strategic business landscape together with 3PA management.
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