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- Responsible in scoping and managing workshops & proof of concept such as product positioning against competitive solutions.
- Responsible to manage and address queries of proposed solutions to Asia Pacific rep office's clients.
- Responsible to attend tender, and engaged with customers on technical discussion including clarification in RFI/RFP
- Responsible for functional/business requirements gathering and analysis during delivery phase.
- Work closely with customer for product roadmap and map business requirements to baseline functionalities, perform gap analysis and provide solution for customer's business requirements.
- Active participation along with solution/technical team in the activities involving functional design, technical design, configuration analysis, support test strategy/plan/process and training plan.
- Able to review project deliverables for completeness, quality, and compliance with established project standard.
- Mentoring & Provides business & technical sales support to Presales Team Members.
- Bachelor's Degree or above in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- Familiar with Telecommunication BSS E2E Architecture & Business Processes including knowledge of Digital Economy
- Minimum 3 years in IT/Communication and Telecommunication (CT) working experience.
- Working experience in consulting role in CRM/Billing/IN/Call Center/BI/SAP. Candidate with telecom experience is preferred.
- Must have a very good knowledge of Telco CRM or Billing products as well as clear understanding of the Business Support System of the telecommunication industry.
- Good understanding in TMForum (eTOM), TOGAF.
- Experience in at least 2 Telco CRM or Billing Project life cycles. Skills needed include business requirements gathering and analysis and good understand of CRM or Billing features.
- Excellent interpersonal written and verbal communication skills, presentation skills, negotiation skills and interact internally/externally involving people with diversified cultural backgrounds.
- Willing to travel frequently in Asia Pacific Region countries.