Customer Retention Manager - Kuala Lumpur

We are seeking for a highly driven Retention Manager to strengthen client relationships, improve customer activation, and enhance long-term loyalty. The ideal candidate has strong communication skills, understands client psychology, and can build structured engagement workflows t ...

We are seeking a highly driven Retention Manager/ Account Manager to strengthen client relationships, · improve customer activation,and enhance long-term loyalty. · Lead the development and execution of initiatives to improve customer retention and reduce churn. · Buil... ...

About Us: · At Anytime Fitness, we're all about fitness, fun, and fostering a community that celebrates health. Our vibrant space isn't just a gym; it's a place where goals become achievements, and every member is part of a supportive team. · What You'll Do: · As the Fitness Mana ...

+ Drive Loyalty. Shape Customer Value. Maximize Lifetime Revenue.CRM & Customer Lifecycle Strategy Define and own end-to-end CRM and retention strategy across the full customer lifecycle — onboarding, activation, engagement, retention, and reactivation. · ...

Drive Loyalty. Shape Customer Value. Maximize Lifetime Revenue. · About BJAK · We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. · We developed the first an ...

Drive Loyalty. Shape Customer Value. Maximize Lifetime Revenue. · At BJAK, we're on a mission to make insurance and financial services more accessible, affordable, and inclusive across Southeast Asia. · ...

The role focuses on optimising portfolio profitability through effective balance growth strategies, improving customer retention, and managing portfolio risks across the card lifecycle. · Own and drive the end-to-end performance of the credit card portfolio. · Design and execute ...

Drive Loyalty. Shape Customer Value. Maximize Lifetime Revenue. · About BJAK · We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. · We developed the first and le ...

· Company Background · We are representing our client a well established humanitarian organization that provides humanitarian and developmental aid worldwide. · Attractive Remenuration & Benefits Provided: · Flexi working hours/WFH arrangement · Medical and hospitalisation insur ...

We are looking for an Onboarding & Retention Specialist to manage and optimise the post-entry customer journey. · ...

+We are seeking a dynamic Head of Operations to lead and optimise our customer success team, logistics operations, and risk management functions. · +DIRECT ownership of retention and growth levers not just service delivery. · Opportunity to shape how customers engage stay grow wi ...

The Opportunity · This is a senior management role for a commercially-driven retention leader who is ready to take ownership of a core revenue engine. · You will build and scale a structured, data-driven retention function that increases repeat engagement, improves customer lifet ...

We are seeking a Digital Marketing Specialist to drive performance-based traffic and lead generation across digital platforms. · ...

The Regional Membership Retention & Customer Service Executive is responsible for maintaining high membership standards and minimizing churn across 15 Anytime Fitness clubs. · Key Responsibilities · ...

To manage the organization's talent intelligence and people analytics strategy. · Develop and maintain the Talent Intelligence Dashboard and other analytics tools to monitor key HR metrics (e.g., engagement, turnover, retention). · ...

+Job summary · The Senior Executive role at AEON Credit Service (M) Bhd involves driving strategic direction and growth of the credit card portfolio.+ResponsibilitiesAnalyse customer behaviour and attrition trends within the credit card portfolio. · Develop strategies aimed at re ...

Are you driven, results-oriented and a team player?With StoreHub on a mission to enable everyone to build successful businesses, · Cross-Functional Influence is key! ...

The job involves planning and executing membership retention and loyalty programs to enhance customer satisfaction. The role requires collating member data for program development and analyzing churn to reduce it. · ...

We're looking for a CRM Marketing Senior Specialist to lead retention strategies, optimise CRM tools, and create personalised experiences that keep customers coming back. · Lead Customer Relationship Management (CRM) strategy to drive customer retention, engagement, and lifetime ...

· Are you driven, results-oriented and a team player? · With 17,000 retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues ...