- Why Join Us
- About
- About
- Responsibilities
- You will ensure legal compliance and safety of content uploaded to our platform.
- You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
- You will improve the content management strategy for short video platforms.
- You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
- You are a fast learner and a good communicator and proficient in English. Fluency in other languages is an added value.
- You possess cultural sensitivity and understanding relating to global/regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
- You pay attention to detail and have a passion for maintaining a high standard of work.
- Preferred Qualifications
- You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
- You have interest in short video platforms.
- Experience in a BPO/call center/customer service environment is a plus.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a hightempo environment, adapt, and respond to the daytoday challenges of the role.
- Your resilience and commitment to selfcare to manage the emotional demands of the role.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Content Moderator - Malaysia, Kuala Lumpur - TikTok
Description
Responsibilities
About TikTok
TikTok is the leading destination for short
-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
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Together, we inspire creativity and bring joy
- a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo Never. Courage Always.At TikTok, we create together and grow together. That's how we drive impact
- for ourselves, our company, and the communities we serve.
Join us.
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The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.
We have invested heavily in human and machine
-based moderation to remove harmful content quickly and often before it reaches our general community.
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Our Content Moderators support our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children.
Our Content Moderators review a large amount of videos per hour on these topics in continuous succession during each shift.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self
-harm; suicide; murder.
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Qualifications
Minimum Qualifications
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We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence
-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person
-centred, innovative and integrated approach.
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