Customer Service - Malaysia, Kuala Lumpur - MindPec Solutions

    MindPec Solutions
    MindPec Solutions Malaysia, Kuala Lumpur

    2 weeks ago

    Default job background
    Full time
    Description

    Job Description:


    • To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Japanese customers.


    • To exceed customers' expectation in terms of customer service & accurate information


    • To be able to provide information related to travel and tours for customers' convenient traveling.


    • To communicate with contracted vendors about customers' inquiries and

    queries.

    Requirements:


    • At least holding an associate degree and/or expected graduate (documents required)


    • Required language(s): Japanese (mother tongue) / English (business level)


    • Minimum 1 year of working experience in the service industry will be an added advantage for this position.


    • Open for fresh graduate


    • Applicant must be willing to work in rotational shift (operation hours: Mon - Sun / 24/7 rotational shift) 5 days a week (8 hours working / 1 hour meal break)


    • Good command of computer skills / Microsoft Office and typing must be fast both in Japanese and English.

    Staff Benefits;


    • Work Permit Provided (renewable)


    • Medical, Dental & Insurance coverage


    • Airport pickup service /Temporary accommodation 14 days


    • Opening a bank account


    • Monthly company activities