client servicing coordinator - Kuala Lumpur, Selangor, Malaysia - Compugraphic Media Sdn Bhd

    Compugraphic Media Sdn Bhd
    Compugraphic Media Sdn Bhd Kuala Lumpur, Selangor, Malaysia

    Found in: Foundit MY A2 - 5 days ago

    Default job background
    Full time
    Description
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    • Handle daily incoming and outgoing communication including sales related e-mail and telephone inquiries.
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    • Inputting orders, ensuring they are processed according to customer requirements and ensuring all orders are accurate and delivered on time.
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    • Inform clients of unforeseen delays or problems.
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    • To attend to customer requests in a timely manner and process proactively at a stipulated time.
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    • Be able to work in a teamwork environment in conflict of resolution and interacting with people from various department within the Company.
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    • Dealing with customer complaints and responding complaints from customer and give after sales support when requested.
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    • Be initiatives on resolving issues and concerns of customers including operational issues, documentation issues, invoices queries etc.
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    • Handle any ad-hoc assignment from the superior.