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- Work with the IT team to design, configure and manage mobile device management solutions using Microsoft Intune
- Provide end-to-end support for mobile device management issues and incidents
- Troubleshoot and resolve issues related to mobile device management, including device configuration, software deployment, and compliance issues
- Work with the security team to ensure devices comply with company security policies and standards
- Manage mobile device inventory, including device procurement, asset tracking, and application deployment
- Conduct device enrollment and provisioning for new and existing employees
- Work with third-party vendors and other internal teams to resolve complex mobile device management issues
- Create and maintain documentation for mobile device management processes and procedures
- Bachelors degree in Computer Science or related field
- 3+ years of experience in mobile device management, with at least 2 years of experience in Microsoft Intune
- Strong understanding of mobile operating systems such as iOS and Android
- Experience with mobile device deployment and provisioning in an enterprise environment
- Strong analytical and troubleshooting skills
- Ability to work well in a team environment and collaborate with other IT professionals
- Excellent communication and interpersonal skills
- Knowledge of cloud-based solutions and services
Intune Engineer - Kuala Lumpur, Malaysia - MVC Resources
Description
Working Arrangement: HybridThe primary responsibility of this role is to support the deployment, configuration, and management of mobile devices using Microsoft Intune. The ideal candidate should have experience in troubleshooting, configuring and maintaining MDM solutions, as well as experience in deploying and managing mobile devices in an enterprise environment.
Key Responsibilities: