Guest Service Assistant - Bangsar South, Malaysia - UOA Hospitality

UOA Hospitality
UOA Hospitality
Verified Company
Bangsar South, Malaysia

6 days ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
We are looking for a reliable Guest Service Assistant to work at our Conference & Event Centre.


THE JOBSCOPE

  • Greet caller, respond to inquiries from the callers in a professional manner.
  • Screen calls and transfer calls to the relevant extension correctly.
  • Handling complaints and record down in the complaint log book.
  • Assisting Advertising & Promotion department for voucher redemption in terms of promotion, events and online contest.
  • Greet persons / visitors entering the reception floor.
  • Direct persons / visitors to the correct floors or destination.
  • Assisting Advertising & Promotion department to prepare reports such as voucher redemption report, online voucher report and etc.
  • To coordinate with security department on any lost and found item.
  • Handling of loan item/equipment such as wheel chair and stroller.
  • Keeping the reception area clean, organized and tidy.
  • To act proactively during any emergency situations to notify Security Officer or superior.

REQUIREMENTS:


  • Polite and confident with a great deal of patience
  • Ability in multitasking and timemanagement
  • Aptitude in resolving issues with a customerfocused orientation

QUALIFICATIONS

  • High school diploma; or relevant field will be a plus
*Only for Malaysian Citizen


Salary:
From RM2,000.00 per month


Benefits:


  • Free parking
  • Health insurance
  • Meal provided
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