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- Support, monitor, test and troubleshoot hardware/software problems, provide telephone/desktop support, training and maintain internal user requirements
- Perform and coordinate effective installation and monitor performance of advanced operating system, hardware and software on servers including new software releases, system upgrades and patches
- Responsible for firewall & spam gateway administration, anti-virus updates and other security measures
- Maintain, monitor and analyse system components and make recommendations regarding computer system security, network, computer and disk utilization
- Control inventory and provide accounting/documentation for all IT resources and procedures including software, server, workstation and laptop systems
- Conduct software and hardware evaluations, provide technical analysis and implement systems to meet the company's IT goals.
- Undertake and manage research, development and implementation of any new IT initiatives
- Automate management tasks, streamline processes and perform standard administration functions as needed
- Diploma/ degree holder in Information Technology. Fresh graduates are encouraged to apply
- Knowledge of Windows 10/11/Office265, Microsoft Server
- Knowledge of WAN/LAN/WIFI/TCP/IP and VPN
- Professionalism, good attitude and appropriate behaviour with company personnel, clients and suppliers
- EPF & Socso