Client Care Executive - Alor Setar, Malaysia - Nityo Infotech

Description

Diploma / Degree Holders / its equivalent.A sound knowledge of telephone etiquette.Attention to detail; ability to comprehend, capture as well as interpret basic computer information.Outstanding client service skills; Highly client focussed, as demanded in a service industry.Excellent verbal and written communication skills.Proficiency in other language(s) will be an added advantage.Familiarity of CRM solutions.Exceptional time management skills.Typing proficiency of 35 wpm and fast data entry skills.Proficient in basic MS Office applications.Basic knowledge of banking business / financial services in Country.Strong interpersonal skills.Ability to manage difficult client situations.High analytical skills; Good problem solving skills.Pleasant personality and positive working attitude.Ability to meet tight deadlines.

Experience Required

0 - 2 Years

Industry Type

IT

Employment Type

Permanent

Location

Malaysia