- Develop, lead, manage, and coach the product team to effectively execute strategies and meet revenue targets.
- Foster a collaborative and high-performance work environment that encourages creativity, innovation, and excellence.
- To acquire and/or develop attractive products that is outstanding, attractive, competitive pricing and good margin
- Formulate and deploy comprehensive strategies for the product department to acquire or develop products that stand out in the market.
- Identify market trends, customer needs, and competitive landscape to inform product development decisions.
- Collaborate with cross-functional teams to ensure seamless product development processes from ideation to launch.
- Enable other departments to effectively convey the stories and value propositions of the products to the market, ensuring a unified brand experience.
- Drive sales efforts across B2B, corporate, and incentive travel segments, both inbound and outbound.
- Develop and nurture client relationships to enhance revenue generation and expand market reach
- Continuously monitor and improve customer satisfaction metrics to enhance brand loyalty and retention.
- Bachelorâs degree in Business, Hospitality, Tourism, or a related field.
- Proven experience in travel management, product management, development, and revenue generation, preferably in a leadership role.
- In-depth knowledge of inbound and outbound travel industry trends, regulations, and best practices.
- Comprehensive understanding of inbound and outbound travel industry trends and regulations.
- Proficient in English and Mandarin (oral and written); proficiency in Bahasa Malaysia is a plus.
- Strong analytical and strategic thinking skills.
- Excellent communication and interpersonal abilities.
- Experience in travel sales across various segments (B2B, corporate, incentive).
- Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Power BI is advantageous.
- Familiarity with travel management software and tools; ability to effectively utilize travel system solutions.
- Knowledge of incentive travel, event marketing, and digital marketing development.
- Creative approach to itinerary curation and event organizing.
- Salary: UP TO RM 12,000 + EPF + SOCSO
- Comfortable working environment
- Career advancement
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