Customer Service - Sepang, Malaysia - Growthfn

    Growthfn
    Default job background
    Full time
    Description

    GrowthFn is a leading recruitment agency with expertise in finding top talent for IT companies with various specializations. With our headquarters in Malaysia and branch offices in the Philippines, Indonesia, and Thailand, we provide exceptional recruitment services to businesses across Southeast Asia.

    The Role

    Your responsibilities will include:

    • Take calls and provide accurate answers to customer queries.
    • Experience working in Aviation or travel accounts is an added advantage
    • Delivery of excellent customer support & services and offering patient assistance at all times.
    • Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
    • Deliver customer support & services effectively through active communications.
    • Meet and exceed all key performance indicators set by the company and the client.

    Ideal Profile

    • You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
    • You possess excellent interpersonal as well as written and verbal communication skills.
    • You are a strong networker & relationship builder
    • You enjoy finding creative solutions to problems
    • You are a strong team player who can manage multiple stakeholders

    What's on Offer?

    • Opportunity within a company with a solid track record of performance
    • Work alongside & learn from best in class talent
    • Flexible working options