Executive - Personal Financial Services (Personal Banker) - Kepala Batas, Malaysia - Hong Leong Bank Berhad

Description

If you are looking to excel and make a difference, take a closer look at us...

Functional Responsibilities and Accountabilities:
Functional

• Solicit customers for Deposits, Insurance and Investment Products within BNMs Responsible Lending Guidelines and other products as and when required by the Management;

• Complete cold calling for all related leads assigned and to increase acquisition through high leads conversion rate;

• Source and develop new customer leads through existing customer's referrals;

• Handling Account Opening process including Debit Card issuance of acquired customers;

• Account maintenance after account opening (CASA, FD) to ensure accurate customer information is captured in system;

• Facilitate HL Connect for new account opened to increase penetration rate HL Connect;

• Cross selling other banking products as and when opportunity arises to increase customers' stickiness with HLB;

• Exhibit high professionalism and competency when interacting with customers;

• Comply with bank's relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance;

• To maintain and uphold service standards set by the Bank at all times.

Managerial

• To collaborate with peers and colleagues in creating a positive customer experience;

• To contribute to an achievement oriented working environment.

Organizational

• Represent HLB in relationship building with the community;

• Continuous effort to improve business in support of building brand awareness and improving customer experience.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.