<figure class="image"><img class="img-fluid" src="https://contents.bebee.com/users/id/4PCR8694e4fd08b81e/post/cCdsx694e52f3d2fc0/6Zm4t.jpg" alt="QS Ol - 21329940 [P< homizahzaki713@gmail com A-15-10, Kot Prima, © Jalan Pinggiran Mas, Taman Mas Langat, 47130 Puchong, Selangor, Malaysia « English - Proficient in wnting reading and communication * Malay - Proficient in writing, reading and communication . Microsoft Powerpant (Skill Level Expert) Microsoft Word (Skill Level Expert) Microsoft Excel (Skill Level Expert) Microsoft Outlook (Skill Level Expert) Microsoft Publisher (Skill Level Intermediate) ary SAP @ ERP a" (Skill Level Expert) I={e12Y SQL Finanadl Accounting PES (Skill Level Intermediate) § Canva Graphic Design . (Skill Level Expert) <, Wondershare Filmora DA (Skill level Intermediate) Mogsto Video Editor (Skill Level Intermediate) HAMIZAH NABIHAH BINTI MOHD ZAKI ORDER MANAGEMENT SPECIALIST AGE : 28 YEARS OLD STATUS : SINGLE NATIONALITY : MALAYSIAN LICENCE : CAR AND MOTORCYCLE LICENCE (D AND B2) OBJECTIVE Detal-cnented and proactive Order Management Speaciist with 5 year's of working expenence In the private sector Possess strong expenence n processing customer orders, coordnating with cross-functional teams, and ensunng accurate and tmely detvery Skiled in manogng end-to-end order fulfilment, resolving discrepancies, and mantaning high customer satsfacton Seeking a postion in Order Management to leverage organizationd skills, attention to detail, ond problem- solving cbilibes to contribute to efficent operations and service excellence In a dynamic crganizaton EDUCATION BACHELOR'S DEGREE IN OFFICE SYSTEMS MANAGEMENT (HONS) FIRST CLASS (2019 - 2021) Universiti Teknologi MARA (UTM), Puncak Alam, Selangor CGPA 353 DIPLOMA IN OFFICE MANAGEMENT AND TECHNOLOGY (2016 - 2019) Universiti Teknologi MARA (UTM), Sungai Petani, Kedah CGPA 384 SIJIL PELAJARAN MALAYSIA (SPM) (2014) Sekoloh Menengah Kebangsoan Padang Serar, Kedah Result 2A3A- 18+ 2810 WORK EXPERIENCE ORDER MANAGEMENT SPECIALIST UNOX (Asia) Sdn Bhd, Selangor (July 2024 - Present) « Prepared quotations, proforma invoice and tox invoices « Managed all orders (ovens, accessories, and spare parts) trom credit- term dealers « Managed oven detergent (chemical cleaner) orders in Peninsular Malaysia « Managed export orders (ovens, accessones, and spare parts) for Singapore, Indonesia, Thailand, and Vietnam « Laised with forwarders and provided required documents (commercial invoice, packing list, and pick list) tor export shipments « Communicated and made necessary arrangements with the sales team warehouse, transporter, and technicians regarding customer orders and collection requests « Arranged transporters and technician to deliver, install ovens and accessories tor customers (including Permit to Work preparation, it required) « Arranged technicians for oven diagnosis, preventive maintenance, installation, relocation, and reinstallation « Coordinated with the warehouse to prepare oven spare parts and arranged UNOX technicians tor replacement services in Peninsular Malaysia « Coordinated with the warehouse to prepare oven spare parts and arranged shipment via GDEX (Sabah and Sarawak) or FedEx (overseas) to UNOX rder confirmations, delivery orders, dealers{contractors for oven breakdown replacements « Processed spare parts loans or warranty claims for dealers and customers. « Processed job sheets after service (scanning and tiling) and updated the service schedule Excel file « Monitored and processed loan returns and oven breakdown returns according to inancial requirements, ensuring compliance with all SAP reporting guidelines « Downloaded VAOS SAP reports, reviewed, analyzed, and resolved pending customer orders Updated and monitored stock movement to ensure physical stock matched SAP system records Responsible tor e-Invorcing (UNOX SAP tax invoices linked with the Government e-Invoice system)"></figure><figure class="image"><img class="img-fluid" loading="lazy" src="https://contents.bebee.com/users/id/4PCR8694e4fd08b81e/post/cCdsx694e52f3d2fc0/aMzRu.jpg" alt="« Teamwork - Working effectively with others Multitasking - Manoges multiple tasks effectively Problem solving - Generating evaluating, and implementing solutions to problems NUR AMIRA BINTI AHMAD Team Leader (Supervisor) Order Management UNOX (Asia) Sdn Bhd Lot H-10-3, Block H, 3 Floor, (Showroom located at Lot H-3A-G, Ground Floor) Setia Walk, Persiaran Wawasan, Pusat Bandar Puchong 47160 Puchong Selangor, Malaysia Contact 013 - 4923482 Email nuramirachmad@unox com SENIOR BUSINESS DEVELOPMENT EXECUTIVE MIE Industrial Sdn Bhd, Selangor (December 2023 - July 2024) Prepared summary of pre-qualification and tender documents receives from client to General Manager, Head of Department, and Proposal Department * Manoged Petronas SMART by GEP Portal, Petronas SUS Portd, Shell Arba Sourcing Portal, Port of Tanjung Pelepas and emails related to tender invitations « Liaised with other related departments for support documents such as Bank Support Letters, Financial Data, process and courier Bid Bond, personnel curriculum vitae (CV) and etc « Assisted in preparing pre- qualification and proposal requirements by providing company information, financial data, compiling, and arranging for submission * Prepared pre-qualiication and tender summary reports, business development weekly reports, potental project ist reports, monthly marketing sales reports, and quarter reports « Ensured smooth documentation and administration by maintaining a proper filing and recording system « Prepared articles summary of market trends « Sourced and obtained quotations from potential suppliers for new siness opportunities + Prepared quotations, purchase orders, sales orders, delivery orders and invoices « Attended meetings and site visits with current and new clients (e g future project collaboration) « Assisted in creating zoom meeting link, booking transportation, booking meeting rooms, and refreshments for clients « Trade Visitor for Semiconductor Southeast Asia at MITEC « Participated in MIDA Seminar on East Coast Rail Link (ECRL) at MIDA PROJECT AND TENDER EXECUTIVE SumiSaujana TCM Chemicals Sdn Bhd, Selangor (January 2023 - November 2023) + Prepared and managed Master List of new tender invitation, tender awarded, ongoing projects and tender declined + Managed Petronas SMART by GEP Portal, Petronas SUS Portal, Shell Arba Sourcing Porta, and emails related to tender invitations + Prepared Technical and Commercial Proposal to PCSB, SHELL, MRCSB, PTTEP Sabah, PRefChem, Sea Hibiscus Petroleum Sdn Bhd, Petronas Penapisan Terengganu Sdn Bhd, Vestigo Petroleum Sdn Bhd, and manymore + Contracts administration (ensure the organization's internal contract documents are accurate and well maintained), performance monitoring and coordinating deadlines + Managed sample collection of chemicals from clients + Liaised with Lab Department to do chemicd testing to provide Certificate of Analysis and Safety Data Sheet + Laised with other department to provide documentation relating to contracts and tenders + Laised with clients, channel partners, vendors and suppliers + Maintaned excellent working relationships with clients to ensure their needs are meet + Prepared quotation, purchase order, sales order, delivery order and invoice + Assisted procurement in getting matena and price update + Assisted Senior Manager for product costing sheet - manages formulas and update costing + Take notes and prepare Minutes of Meeting for every meeting partapated + Managed delivery 18 IBC and 35 IBC of Volatle Corrosion Inhibitor to Petronas Cangal Sdn Bhd, Labuan, Sabah + Managed delivery of Monoethanolamine to Petronas Penapisan Terengganu Sdn Bhd, Kerteh, Terengganu + Prepared Job Completion Ticket and Invoicing process to PCSB + Successfully manage to obtain three big projects for company * Participated in MPRC Nationa OGSE Roadshow 2023 at MITEC + Monitored and maintenance project expenses + Prepared subcontractor progress clam documentation"></figure><figure class="image"><img class="img-fluid" loading="lazy" src="https://contents.bebee.com/users/id/4PCR8694e4fd08b81e/post/cCdsx694e52f3d2fc0/wCv47.jpg" alt="INFORMATION TECHNOLOGY AND DEVICE MANAGEMENT OFFICER MY EG Services Berhad Selangor (March 2021 - October 2022) Responsible of inventory housekeeping, IT asset management in Snipe IT system Responsible of all custodial forms, return forms and peripheral forms from headquarters and regional office Responsible of physical movement of assets Provide documentation of company’s assets tracking Managed inventory management for all MY E G group IT assets Familiar with and able to comply wath quarterly audits standards of processes Prepared weekly reports and monthly reports Responsible for the preparation of minutes of meeting for device management department Managed human resource resignation listing summary, MY EG zammad and MY EG e-form cases Sent, replied and followed-up email notifications to employees who wall resign to return MYE G assets thathave been deployed by them Managed and updated device management department procedures Engaged with the project of converting manud forms into digital forms (e-torm) Engoged with device site visit atMY EG Seremban, Malacca and Johor ACHIEVEMENT AND ENGAGEMENT Participant of Food and Hospitality Malaysia (FHM) (2025) Participant of SAP Training with UNOX S p A Italy (2025) Trade Visitor for Semiconductor Southeast Asia at MITEC (2024) Participant of MIDA Seminar on East Coast Ral Link (ECRL) at MIDA (2024) Participant of Microsoft Powerpoint Advanced Training (2024) Participant of MPRC Nationa OGSE Roadshow at MITEC (2023) Participant of Microsoft Excel Intermediate and Advanced (2023) Participant of Organizational Management Course (2021) Participant of Mahir Digital with Google (2021) Received Degree Dean's List Award in Semester 2, 5 and 6 (2019 - 2021) Participant of Video Editing Workshop Kinemaster and Powtoon (2020) Received UTM Vice Chancellor's Award (2019) Microsoft Excel Training at Institut Kemahiran Tinggi Lagenda (2019) Exco Publicity and Multimedia of The Peculianty of Autism (2018) Participant of The 88th UITM Kedah Convocation Run (2018) Received Kedah Outstanding Young Leader Award (2018) Participant of Centera Language Fest UiTM Kedah (2017) Participant of Battle Camp Ui TM Kedah (2016) Participant of RELA Introductory Course (2015) Received Pearson LCCI Certificate (2014) Participant of PNB | Malaysia Investment Quiz (2014) President of Cnme Prevention Club of SMK Padang Serar (2014)"></figure>
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