Client Success Executive - Setia Alam, Malaysia - Maven Global Group Sdn Bhd
Description
Job Responsibilities:
- Work closely with relevant internal stakeholders within the company to ensure the event meets its intended key objectives and deliverables
- Follow up with clients periodically to ensure their success with the products and increase repeat sales
- Establish a high level of rapport with current and potential clients as well as provide accurate and timely information for decisionmaking purposes.
- Responsible for liaising with Operations department to
- Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the event management are met
- Attend meetings with clients or internal stakeholders (Malls, Festival events & Supplier) to discuss campaign/projectrelated matters
- To carry out additional tasks / work as directed by management from time to time
Job Requirements:
- Diploma/Degree in Business Administration, Management, Marketing or any related
- At least 1 year of experience in a clientfacing role in the retail or related industry
- Advertising and Sales management experience will be an added advantage
- Proven track record of successful client engagement and revenue generation.
- Experience in using data and analytics to drive decisionmaking.
- Must have good knowledge of Internet concepts and be able to discuss them with conviction.
- Good command of English, both spoken and written
Job Types:
Full-time, Permanent
Salary:
RM1, RM2,500.00 per month
Benefits:
- Free parking
Schedule:
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Commission pay
- Overtime pay
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