
Amza Ikmal
Restaurants / Food Service
About Amza Ikmal:
Hi my name is Amza Ikmal Bin Mohd Azizam Effendy 21,Batu Caves now currently work at ZUS Coffee HQ as Operation Support and now im interest to apply Training Executive Gigi Coffee
Experience
Responsibilities:
• Guide new team members as training facilitator using appropriate training
materials
• Regularly monitor the service being provided is consistent with guidelines
• Ensure all drinks and foods are served following SOP
• Demonstrate product knowledge by advising, answering queries, and
suggesting products to the customers during ordering process.
• Perform daily Health & Safety and Food Safety checks, reporting and
actioning any issues as required
• Assist and execute in all events and marketing activities
• Support ZUS outlets operation throughout shift to ensure delivery of
service when required
• Perform any other special projects/ tasks as assigned by Superior/management
Education
My higher Education is SPM
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