atikah chelin
Customer Service / Support
About atikah chelin:
- A data entry operator for 2 years at Great Eastern Takaful's customer service department.
- Diploma of Human Resource Management (University Malaya)
- committed to developing my career path and expanding my communication and soft skills
Experience
- Position: Data Entry operator for Customer Service Department
- Duration: 2 years (Contract)
- Company: Great Eastern Takaful
- Department: Customer Service Department
Task :
- Handle customer inquiries form
- Verify the form - ensure the form follow all regulation before proceeding to the next process (Verify signature, correct personal details, etc)
- Proceed payment for the customer if needed (refund)
- issued reject letter and
- submit documents for scanning to be upload to system
Education
- Diploma of Human Resources Management
- University: University Malaya
- CGPA: 3.58
- Graduation year: 2019
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