Azzeda Azman

With a passion for bringing about change in the Human Resource field, I have extensive leadership and management experience. Upon graduation, I'm looking for new job opportunities with a company that has strong core values, industry growth, and a positive work environment. I believe that HR is constantly evolving and that the work it entails has a greater impact on both employees and corporate culture. I'm looking forward to starting a career in a field that can hold people accountable, help others realise their personal strengths, and bring industries together.

Hampton by Hilton, Edinburgh Airport                                                                 Edinburgh, Scotland

Operational Supervisor                                                                                                           Feb 22 – Oct 23

• Monitored and reconciled daily night audits, contributing to the efficient operation of a 240-room hotel.
• Directed implementation of room division operations, functioning of F&B outlets, kitchen & hotel security protocol to ensure optimal customer experience & safety.
• Incorporated conflict resolution training program across the entire staff cohort, enabling a reduction of 50% in workplace disputes.
• Crafted clear-cut work procedures schedule, facilitating an 80% increase in worksite efficiency.
• Collaborated with team members to plan and execute a successful company-wide event, resulting in a 95% satisfaction rate from attendees.

Paya Beach Spa & Dive Resort                                                                          Tioman Island, Malaysia

Human Resource Officer                                                                                                       Apr 14 – Oct 17

• Led and managed a team of 3 from the resort’s administrative, performance and accountability functions for employees of the resort to trained as well monitored personnel in various aspects of HR and professional conducts.
• Ensured implementation of industry best practices to ensure consistency and compliance with applicable Malaysian government laws and regulations such as EPF, SOCSO, HRDF and Income Tax.
• Handled all aspects of the payroll system for the 200-employee company. Improved payroll system efficiency by 12%

Prinzpark Resort                                                                                                    Terengganu, Malaysia

Duty Manager                                                                                                                        Aug 13 – Mar 14

• Cultivate a unified team culture across a team of 10 in maintaining and developing agreed operating procedures involved in the Front Office and to ensure all Front Office employees adhere to the agreed procedures as laid in the operating manuals (SOP).
• Collaborated with cross-functional teams including Housekeeping, Food & Beverage, and Kitchen departments reducing response time for guest requests by 20% and improving overall efficiency of operations.
• Implemented a comprehensive training program for new employees, including onboarding materials and ongoing development opportunities, resulting in a 30% reduction in employee turnover within the first year.

Skills

Hard skills: Training, Payroll (X-Payrol), Project and Performance Management, Employee Relations, Computer programs (Microsoft software; Word, Excel, PowerPoint, Outlook)

Soft skills: Interpersonal skills, Leadership, Communication, Adaptability, Negotiation.

University of Edinburgh
Masters / Post Graduate, International Human Resource Management in Consulting (Business & Management)

Graduated by Dec 2021

Coursework in IHRM Policies and Practices, Performance Management, Organizational Behaviour, Reward Management, Core Competencies for HR Professionals, Emerging Market MNCs, Multinational Enterprises & Comparative Employment Relations and Global Talent Management.

Dissertation Topic: Work-Life Balance in relation to Turnover Intention: The role of Power Distance and Job Embeddedness
 

Coventry University
Bachelor's Degree or Equivalent, International Business Management in Consulting (Business & Management)

Graduated by Jul 2020

Coursework in Integrated Business Management, Cross-Cultural Management, Global Business, Finance and Accounting, Analysis Quantitative Business Data, Principle of Strategy and Management of E-Commerce.