BAVANI MURUGAIAH

I am an experienced professional with a background in management, and customer service. I am an effective communicator, driven to exceed goals and build positive relationships with colleagues and clients. I am organized, hardworking, and have a knack for problem solving. I take pride in my ability to think quickly and efficiently, making sure all tasks are completed on time and to the highest standard. I thrive in a fast-paced environment and am always eager to learn and progress.

Professional experience at a Global Security Operation Center and Customer Service involves a wide range of duties. These include monitoring and responding to security threats, providing technical assistance to customers, and responding to customer inquiries or concerns. The job requires a high level of technical knowledge and experience, as well as excellent customer service skills. The primary role of a Global Security Operation Center and Customer Service professional is to protect the company’s assets and customers from security threats. This includes monitoring for unauthorized access, investigating potential breaches, and responding to security alerts. Additionally, these professionals must be knowledgeable about the latest security technologies and be able to quickly and accurately troubleshoot problems. Customer service is also a major part of the job. Professionals in this field must be able to communicate effectively and professionally with customers, and have the ability to quickly understand and resolve customer issues. They must be knowledgeable about the company’s products and services, and be able to provide accurate answers and solutions to customer inquiries. Overall, professionals with experience in Global Security Operation Centers and Customer Service positions must have a strong understanding of security and customer service, and have the technical knowledge and experience to successfully perform their duties. 

General Management courses are designed to help individuals develop the skills necessary to manage and lead an organization. These courses typically cover topics such as organizational structure, communication, decision-making, problem-solving, leadership, financial management, human resource management, and strategic planning. Additionally, courses may also cover topics such as team building, change management, and conflict resolution.