MUHAMMAD SAUFI MOHD POAD

Hello, I’m Muhammad Saufi and I’m a content moderator with over 5 years of experience. I review various types of content for a leading social media platform and ensure they comply with the guidelines and standards. I have a degree in human resources and experience in customer service. I can speak English and Malay languages and interact with people from different backgrounds and cultures. I enjoy my job because I contribute to the safety and well-being of millions of users around the world. Thank you for your attention.

Hello, everyone. My name is Muhammad Saufi and I am a content moderator with over five years of experience in the field. I work for a leading social media platform that relies on user-generated content to create a positive and engaging online community. My role is to review various types of content, such as text, images, videos and audio, and ensure that they comply with the platform’s guidelines and standards. I also monitor user behavior and flag any potential violations or harmful activities.

I have a bachelor’s degree in human resources, which has helped me develop essential skills for my job, such as integrity, efficiency, analytical thinking and good judgment. I also have experience in customer service, which has taught me how to communicate effectively with users and address their questions and concerns. I enjoy interacting with people from different backgrounds and cultures, and I can speak English and Malay languages fluently.

As a content moderator, I face many challenges and responsibilities every day. I have to deal with large volumes of data and make quick and accurate decisions. I also have to cope with the emotional impact of reviewing disturbing and illegal content. However, I find my job rewarding and meaningful, because I know that I am contributing to the safety and well-being of millions of users around the world. Thank you for your attention.

I have a degree in human resources and a diploma in business studies. I completed my degree at Universiti Teknologi MARA where I learned about the principles and practices of human resource management, such as planning, recruitment, selection, performance appraisal, compensation management, industrial relations and human resource development. I also studied courses in economics, finance, law, ethics and information technology. My degree prepared me for a career as a human resource executive in various sectors and organisations.

I obtained my diploma at Kolej Poly-tech Mara, where I gained a solid foundation in business studies, such as accounting, marketing, management, entrepreneurship and statistics. I also developed skills in communication, teamwork and problem-solving. My diploma enabled me to pursue further studies or work in the business field.