Diana Teoh

Diana is a force multiplier, forward thinking intrapreneur with entrepreneurial spirit, and a high impact leader. She is an astute international bid & tender professional with strong background in drafting proposals, financial modelling & costing, identifying risks, experience in managing PPP projects as well as utilising Agile project management framework and is skilled at applying knowledge of sales & marketing, business development processes to achieve meaningful cost-effective results.

She has coached sales team in building persuasive proposals, planning and capturing win strategies, developing sales efficiency process, and negotiating post submission proposals, as well as active client engagement throughout the bidding period, that has led to closing deals exceeding USD800M. 

Diana has strong speed of execution to achieve operational excellence across a diversified industry and understands how to influence the matrix and cross-functional teams to achieve the desired tendering output. She simultaneously managed multiple client projects that exceeded USD100m, focusing on expanding new business through cultivating existing clients and exploring new markets, directly consulted clients on business strategies to improve productivity.

Diana wears many hats throughout her professional career, and with her global mindset she has been recognized as an innovative and trusted partner by her employers.

Overall Achievements

• Achieved 100% bid submission deadline throughout bid professional career.
• Successfully build a robust tender library with list of case studies, proposal templates, dedicated products and services capability statements, internal playbooks and win strategies frameworks for Sales team.
• At Colliers, won multiple deals exceeding a total of USD400M across various cities in China and participated in almost all post submission contract negotiation with the Sales team. 
• At Colliers, created workflows, processes, and managing CapEx for the newly setup department to increase the engagement between departments with the Pursuit Strategy team. Achieved 100% of efficiency and effective communications and received 85% buy-ins from the various HoDs within 8 months throughout the change management process.
• At Allianz, implemented a communication strategy plan and system providing clear guidance to the offshore support team during excessive workloads, leading to a 40% increase in project delivery. 
• At Allianz, successfully developed sales bid reporting system on SharePoint requiring extensive coordination with Sales team and IT department that has resulted in 100% data reporting accuracy and 85% internal workflow efficiency and transparency boost.
• At Cleanaway, have led bid sessions and coached sales executives through Client Value Proposition and Win Theme discussions to uncover customer needs behind bid requests and presenting a compelling full customer solution. Achieved a success rate of 75% after coaching. 
• At Cleanaway, have successfully implemented bid process which has attained efficiency of 60% and 100% buy-ins from all stakeholders.
• At Cleanaway, have won contracts of more than USD300M throughout the 3-year working duration. Successfully implemented a Contract and CRM database to assist the BD Department tracking data which led to an increase of 65% of team and business efficiency.
• At UAM Pty Ltd (now Spotless), collaborate with the sales team to developed financial model and costings for services being tendered and conduct risk analysis internally and externally. 

Bachelor and Master:

• Bachelor of Business (International Trade and Financial Risk Management), Victoria University, 2008 

Master of Business (Enterprise Resource Planning System – SAP System), Victoria University, 2013