Zhi Yu Lain

A 3 years student who pursuing Financial Analysis in Sunway University.

Seeking an internship of finance for 15 January - 22 March 2024.

Service Crew Member 

Mr Waffle, Cheras

 • Served and managed more than 50 customers per day.

 • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.

 • Delivered friendly and fast service to process high-volume food and drink orders at peak times. 

• Maintained customer satisfaction by clarifying questions about orders and specialty items. 

• Maintained brand image by keeping neat personal appearance. 

• Maintained exceptional levels of food hygiene consistently meeting safety standards.

Cashier Ole Boutique Chinese Supermarket 

Sri Petaling 

• Helped customers complete purchases, locate items, and join reward programs. 

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. 

• Assisted customers with returns, refunds and resolving transaction issues. 

• Addressed customer needs and made product recommendations to increase sales. 

• Worked closely with shift manager to solve problems and handle customer concerns.

• Bachelor (Hons) Financial Analysis - Sunway University (April 2022 - present)
• Diploma in Finance - Sunway College (March 2020 - March 2022)