Eason Chuah

Seeking for GM/ Director career opportunity.

2023 APR – CURRENT

Duties & Responsibilities
- Overall responsible for the monitoring, budgeting, control and supervision of Hospital Operations support services division/ department.
- Responsible for the amendment or enhancement of current SOPs for departments.

Operations
- Responsible for the general operations for the hospital.
- Submission of reports and notifications to Health Dept, MOH as and when required.
- Assist CEO in planning and implementation of hospital development projects such as proposals for capital expenditure, expansion, renovation and upgrading works.
- Champion of Lean Six Sigma Project Improvement, leading Patient Journey and Hospital Operations Flow for better Operations Management.
- Champion of 5S Project, leading 5S Audit and maintaining 5S Standard.
- Oversee and Public Relation, Purchasing, Business Office, Pharmacy, Human Resource and Nursing daily operations.
- Oversee overall Hospital Productivity.
- Any other duties as assigned by the superior.

Digital Marketing
- Oversee company’s digital marketing, operation campaigns and operational digitalization project.
- Monitoring and evaluating monthly Digital Marketing to optimize the performance target.

Out-sourced Services
- Monitor the performance of the out-source vendors (Vending Machine, Ambulance Service).
- Ensure all the out-sourced vendors are in compliance with MSQH Standard requirements, Infection Control Guidelines and Private Hospital Health Act.
- Manage, monitor and evaluate all out-sourced service providers to ensure uninterrupted, quality and competitive deliverability to meet the hospital operational needs.

Medical Record 
- Monitor the performance of the support service and provide guidance to the department for performance improvement.
- Ensure the department adheres to the company’s policy and process as well as accreditation standards requirements.
 

Aimst University

Bsc.(Hons) Accounting & Finance