El Haziq

Dear employers, I have experience working as a retail supervisor. As a retail supervisor, I likely had responsibilities such as managing a team, overseeing day-to-day operations, and maintaining customer satisfaction. It's a role that requires strong leadership skills, effective communication, and the ability to solve problems on the go.

Supervisor ( 2022-2023)
As a retail supervisor, I have several responsibilities to ensure the smooth operation of a retail store. Here are some of the tasks I typically handle:

1. Team management: As a retail supervisor, I oversee the activities of the retail associates working under me. Your role involves assigning tasks, providing guidance and training, and monitoring their performance to ensure excellent customer service.

2. Sales and customer service: I lead by example in providing exceptional customer service. I assist customers with inquiries, resolve complaints, and help to create a positive shopping experience. You may also be responsible for upselling and meeting sales targets.

3. Inventory management: I play a crucial role in inventory management, ensuring stock levels are accurately maintained. This involves monitoring inventory, placing orders, coordinating deliveries, and conducting regular stock checks.

4. Safety and security: It's essential to maintain a safe and secure environment for both staff and customers. You enforce safety protocols, including handling cash, preventing theft, and monitoring the overall store security.

5. Administrative tasks: I may be responsible for various administrative duties, such as scheduling staff, tracking employee attendance and generating reports.

6. Problem-solving: As a retail supervisor, I need to be able to handle unexpected situations calmly and effectively. This includes resolving conflicts among staff or customers and finding solutions to issues that arise during the day-to-day operations.

Overall, my role as a retail supervisor is to oversee the store's operations, motivate and guide the team, ensure optimal customer service, maintain inventory, and create a pleasant environment.

Secondary School from 2015 and graduate on 2019