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Kuala Lumpur
Erica Legarda

Erica Legarda

Customer Service/Financial Advisor/Premium Auditor

Customer Service / Support

Kuala Lumpur, Kuala Lumpur

Social

Services offered

I'm a dedicated team player. I've honed my skills and talents for over 10 years handling different accounts. I previously held job roles as a Senior Account Specialist, Financial Advisor, Premium Auditor, Customer Service (handlind emails/inbound & ountbound calls, and chats). 

Customer service representative
Financial advisor
Premium auditor
Approximate rate: RM 15 per hour

Experience

My expertise are handling inbound & outbound calls, assist and triage with troubled tickets, chat support, troubleshooting, assist with API integrations, billing inquires ans general information. I have honed my skills and talents in handling different roles such as a Senior Account Specialist, Financial Advisor, Premium Auditor, Customer Service Representative and Technical Support.

Education

I'm a graduate in Bachelor's Degree in Hotel and Restaurant Management.

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