Services offered
I'm a dedicated team player. I've honed my skills and talents for over 10 years handling different accounts. I previously held job roles as a Senior Account Specialist, Financial Advisor, Premium Auditor, Customer Service (handlind emails/inbound & ountbound calls, and chats).
Experience
My expertise are handling inbound & outbound calls, assist and triage with troubled tickets, chat support, troubleshooting, assist with API integrations, billing inquires ans general information. I have honed my skills and talents in handling different roles such as a Senior Account Specialist, Financial Advisor, Premium Auditor, Customer Service Representative and Technical Support.
Education
I'm a graduate in Bachelor's Degree in Hotel and Restaurant Management.
Professionals in the same Customer Service / Support sector as Erica Legarda
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Client Advisor
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Finance Manager
1 month ago
TAN CHONG GROUP Seri Kembangan, SelangorManage day-to-day finance operations, develop and implement robust accounting systems, enforce internal controls, and ensure timely preparation of financial reports. · ...
