
Haikal Ruslan
Customer Service / Support
About Haikal Ruslan:
I can do multi-tasking and a fast learner.
Experience
Finance Trainee and Artist Designer part time
Hotel Pullman Putrajaya Lakeside
-Account Payable Section
Arranging invoice file
Checking casual worker claim voucher
Post cheque to supplier
Key-in the employee expenses of the company in the system
-Store and Receiving Section
Receive and distribute supply for the company item needed in all department
Store supply in the storage room
Post invoice for the company expenses
Tagging company assets
-Artist section
Decorates company event
AirAsia Premium Lounge,KLIA2 (Jan 2016-Oct 2016)
-Full time Executive Guest Services
Providing the area information and outlet service for the customer
Handling guest with problem in professional ways
Communicating mostly with international guest
Pulai Springs Resort, Johor
Management Associates Program (Jan 2017-Nov 2017)
-Management Trainee in Housekeeping and Front Office Department
Cleaning carpets, upholstery, floors, walls, ceilings, draperies, windows, and room accessories, sweeping, scrubbing, vacuuming and make beds.
On job training as a Housekeeping, Bellman, Operator, GSA, GSA Supervisor, Reservation, Room Service and Duty Manager.
Rumah Kukus, Publika Kuala Lumpur (May 2021-Sept 2021)
-Full time Commis Chef
Preparing meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits.
Receiving deliveries and verifying that all ordered items have been delivered and are of good quality.
Taking inventory of restaurant supplies and notifying the supervisor of low or depleted supplies.
Discarding all expired and spoiled food items stored in the stock rooms, refrigerators, and freezers.
Performing basic cleaning duties and ensuring that workstations are properly sanitized.
Plating and presenting meal items as per the Chef instructions.
Bentley Music Academy SDN BHD, Mutiara Damansara (Nov 2021-Nov 2022)
-Full time Administrator Assistant
Assisting the teacher, student and student parent.
Collecting payment on school fees, event and student materials.
Filing and compiling all the document.
Call centre.
Performing basic weekly cleaning on the academy music instrument.
Setup for normal academy event and exams.
Inventory check on academy music instrument and academy supplies.
Doing sales on the school product.
Creating a special academy event, promoting, making the tickets, collecting payment and setup.
Education
| Management & Science University | Diploma in Hospitality & Tourism Management CGPA : 2.27 / 4.00 |
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