About Ho Thien Huong:
Jenny
Experience
Customer Service Advisor (full-time)
Main responsibilities:
- Providing timely support to customers through available communication channels.
- Handling customer’s concerns positively and professionally.
- Identifing and escalate priority issues through proper channels when necessary.
- Working with other team members in identifying better ways in providing better customersupport.
- Participating in additional training courses as required.
- Maintaining and improving quality of service by giving recommendations.
- Keeping job knowledge up to date by attending upskill trainig to improve skills.
- Meeting all key performance indicators set by the company and client.
- Adhering to the policies set by the company.
Education
Bachelor of Business Administration
Professionals from different sectors near Kuala Lumpur, Kuala Lumpur
aquila otitoju
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Quốc Toàn Đinh
Customer Service Specialist
Tourism / Travel / Hospitality
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