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I am someone who knows how to set goals and achieve them and has a proven track record of being able to convince, develop and execute strategies, I felt certain that my strong skills coupled with my ability to Customer Support will be of immediate value to a company.
As I am about to complete my graduation with Bachelor of Business Administration where I have learned how to manage a business organization successfully.
Customer service ( Front desk at Rica Hotel USJ).
- Ensured smooth guest check-in, checkout.
- Handling guest in a polite manner.
- Receiving payment through cash, credit card or online travel agent platform eg, Agoda, Booking.com etc.
- Preaparing sales report.
- Liaise with customers via live chat, email, phone call.