About Jupiter Fest21:
Almost 2 years working in IT company as IT technical. I am realy cheerful and outgoing person, and really like doing outdoor activities. Really love to do repairing laptop or pc when i got free time and for side job
Experience
- Responsible in supporting and monitoring IP phone system
- To support all daily routine on every user issue from server to end user
- To conduct training, S.O.P, hardware deployment on every new user setup.
- Lay all kind of networking backbone infra ( fibre optic/utp/coxial cable)
- To setup VLAN/WLAN for switches routing exercise
- Conducting/Crew assistant on any event organize by company.
- To support for assisting in WIFI internet/intranet
- Monitoring on all server for any updates/upgrades or issue persist a. PMS server
b. POS server
c. IPBX server
d. Firewall
e. Storage server
f. Email server
g. WIFI / Internet server - To ensure that operating and data entry procedures are standardized and documented to reduce accidental errors and make supervisory reviews more efficient
- Computer hardware maintenance and failure check
- To stand by for any emergency call beyond normal office hours, day off and holiday
- To conduct any project for development purposed.
- Application software end-user support and customized user application support.
- Do inventory all details about user pc/laptop
- Do troubleshoot for all network
- Provide technical analysis (troubleshooting analysis) and recommend resolution
- Coordinate technical resolution implementation within the team and external parties.
- Setup every PC/laptop for domain
- Assist in all IT development such as install firewall/new account application
Education
- SK Parit Kudus (2007-2012)
- SMK Dato Ali Haji Ahmad (2013-2017)
- Politeknik Port Dickson (Diploma in Mechanical Engineering)
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