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Keh Lee Cheong

Keh Lee Cheong

Remote Support Specialist II (Diagnostic -APAC)

Healthcare

Subang Jaya, Selangor
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About Keh Lee Cheong:

Remote Support Specialist responsible for remote and phone guide troubleshooting of Medical Laboratory
instruments. Mainly responsible for Hong Kong accounts, secondary support Taiwan accounts, and cross-cover other APAC countries. In addition to this, I'm an experienced Application Specialist with medical laboratory work
experience. Understand and be familiar with medical laboratory workflow and devices. Observant, ability to
analyze and provide the best solutions to customers from product education, workflow, troubleshooting, etc.

Experience

Remote Support Specialist responsible for remote and phone guide troubleshooting of Medical Laboratory
instruments. Mainly responsible for Hong Kong accounts, secondary support Taiwan accounts, and cross-cover other APAC countries. In addition to this, I'm an experienced Application Specialist with medical laboratory work
experience. Understand and be familiar with medical laboratory workflow and devices. Observant, ability to
analyze and provide the best solutions to customers from product education, workflow, troubleshooting, etc.

Education

UPM Bachelor Degree in Biology (honors)

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