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Bandar Puchong Jaya
Yen Yen

Yen Yen

Telemarketing

Marketing / Advertising / Public Relations

Bandar Puchong Jaya, Selangor

Social

About Yen Yen:

Telemarketing Executive

APRIL 19 - Now

  • Introduce a range of financial service products including loan and insurance to potential customers
  • Provide financial service advice and solutions to customers
  • Maintain good rapport and relationship with clients

Hair designer, Kuala Lumpur

NOVEMBER 2011 — MARCH 2019

  • Sell insurances while having own salon
  • Continuously network and build individual client base
  • Promptly resolve customer service issues and answer relevant questions.

Senior Telesales Executive, Kuala Lumpur

APRIL 2009 — JULY 2011

  • Contact potential new-to-bank and existing customers to offer relevant financial products
  • Closely follow up customers to generate sales
  • Cross-selling and up-selling different kind of products
  • Developing and sustaining solid relationship with customers to encourage repeat sales
  • Assisting customers inquiries through phone and make suitable recommendation

Hair designer, Color Hair Design, Sungai Wang, Kuala Lumpur

FEBRUARY 2005 — MARCH 2009

  • Maintain good relationship with all kind of clients for repeat sales
  • Serve customers from different nation and countries
  • Enhance all kind of difference skill in managing a business
  • Sell different kind of hair products and accessories
  • Learn to be a leader and team player

Experience

Telemarketing and convincing sales via phone call

Education

Diploma in Hairdressing

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