Yen Chiaw Lim

ABOUT ME:
● I possess a positive attitude and a business-oriented mindset, enabling me to work
effectively as a team player
● Experienced in thriving in a fast-paced work environment
● I have strong communication skills that allow me to effectively interact with individuals
at all levels of management in a dynamic environment
● My skill set includes the ability to effectively handle urgent matters and work well in
high-stress situations
● Reliable, proactive approach to entrusted tasks
● My strength lies in my ability to concentrate on deliverables and achieve targets within
set timeframes
● I am dedicated to operational excellence and have a strong sense of integrity

1. Wipro Limited, Quality Operations Senior Team Leader
   2022 October - PRESENT
2. Wipro Limited, Quality Operations Team Leader
   2020 August - 2022 September
3. Wipro Limited, Senior Quality Evaluator cum team leader backup
   2019 March - 2020 July
4. Concentrix Corporation (Formally known as Convergys), Quality Manager
   2017 October - 2019 February
5. Concentrix Corporation, Partner Account Manager cum QA Backup
   2016 March - 2017 October
6. Concentrix Corporation, Customer Service Executive
   2014 September - 2016 February

1. Universiti Tunku Abdul Rahman, Perak , Degree
   2008-2011
   Bachelor of Communication (Hons) Public Relations
    
2. SMK Abdul Rahman Talib, Pahang , Sijil Tinggi Pelajaran Malaysia (STPM)
   2004-2005
   PASS
    
3. SMK Methodist Girl School, Pahang , Sijil Pelajaran Malaysia (SPM)
   1999-2003
   PASS
    
4. Additional remark:
   University of Malaya, Kuala Lumpur , Master
   2012-2015
   Master of Publishing Studies (Incomplete-withdraw in last semester due to personal reason)
   CGPA 3.58/4.00